About WPTweaks

How we WERE BORN

Built on Straight Talk and Scottish Grit

WPTweaks was founded in 2012 by Neil Smart, a no-nonsense Scotsman with a knack for cutting through the crap and getting straight to what matters—empowering his clients with WordPress.

Neil is a huge WordPress advocate, he didn’t just want to fix websites; he wanted to give people the tools and confidence they needed to take control of their digital presence. He believed that with the right support, anyone could turn their WordPress site into a powerhouse.

HOW WE got TO NOW

From Newcomer to Leader

This needs to be about the customer, what does Stuart believe that benefits our clients.

In 2018 Stuart Allan joined the team. Stuart wasn’t just another hire; he was a force to be reckoned with. From day one, he rolled up his sleeves and dove headfirst into the thick of it—support, development, finance—you name it, Stuart mastered it. His no-nonsense approach and relentless drive quickly made him a standout in the company.

Fast forward to 2023, and Stuart had earned his place at the top. After joining the board of directors, it was clear he was the perfect fit to steer the ship. Now, WPTweaks operates as the WordPress specialist arm of Jellyhound, thriving under Stuart’s watchful eye and sharp leadership.

What We Stand For—The Values That Drive Us​

These values aren’t just words on a page—they’re the principles that guide everything we do at WPTweaks and Jellyhound

We Guide
and Nurture

We believe in empowering you through knowledge and support.

Connected and
Communicative

We are partners in our business journey and need to keep ourselves aligned.

Curious, Creative,
and Principled​

Passionate about innovation, problem solving and delivering value.

Energetic,
Infectious Passion

Our passion for helping, for WordPress and tech is contagious.

We Inspire, Evolve,
and Develop Ourselves

Encouraging and challenging each other to grow and achieve our goals.

Life Work
Balance

Because life is short and we want to bring our best selves to our work.

Our WP TWEAKERS

Meet the Dream Team Behind WPTweaks

Here’s the crew that makes the magic happen. We’re a tight-knit group of WordPress wizards, problem solvers, and all-around tech enthusiasts. Each of us brings something unique to the table, but together, we’re unstoppable.

Stuart Allan

Managing Director

Shaun Hickman

Support manager

Acielle Villamin

Operations manager

julian-young-founder
Julian Young

Founder & Executive Director